1. Account Registration for Order Placement

    Is it necessary to create an account to place an order?

    To make a purchase on olim.pk, customers have the option to proceed with their order by registering for an account or utilizing a guest account, which will be automatically created during the checkout process.

  2. Selection of Items for Purchase

    How do I add items to my cart for purchase?

    While navigating our website, simply click on the "Add to Cart" button beside the items you wish to purchase.

  3. Order Placement Process

    How can I complete an order on the website?

    After selecting your items and adding them to the shopping cart, click on the shopping cart icon located in the upper right corner and select "Proceed to Checkout". You may checkout as a guest or register for an account to receive the latest updates. Subsequently, enter your personal details, choose a payment method, and click on the "Place Order" button to confirm your order.

  4. Payment Options

    What methods of payment are accepted?

    Currently, we accept payments exclusively through our Cash on Delivery (COD) service.

  5. Shipping Costs

    What is the charge for shipping?

    We offer nationwide delivery for a flat rate of PKR 199.

  6. Delivery Coverage

    Which areas do you deliver to?

    We provide delivery services across Pakistan via courier.

  7. Handling of Damaged Products

    What should I do if I receive a damaged product?

    In the event of receiving a damaged product, please contact our Customer Care at +92 315 0785039 for assistance.

  8. Pricing and Taxes

    Are the prices shown inclusive of taxes?

    Yes, all displayed prices include applicable taxes.